Customer Service Satisfaction Survey

 
  Account / User Number:
  Name:
  Phone Number:
  E-mail Address (required):
   
  Please Answer a couple of Questions:
   
  My calls to Customer Service are answered promptly?
All of the time
 Most of the time
Some of the time
None of the time
   
  Customer Service is responsive to my needs?
All of the time
 Most of the time
Some of the time
None of the time
   
  I am satisfied with the way the customer service staff treated me?
All of the time
 Most of the time
Some of the time
None of the time
   
  I am satisfied with the results the customer service staff provided?
All of the time
 Most of the time
Some of the time
None of the time
   
  I am often put on Hold?
All of the time
 Most of the time
Some of the time
None of the time
   
  Hold time is too long?
All of the time
 Most of the time
Some of the time
None of the time
   
  I would prefer music on Hold?
All of the time
 Most of the time
Some of the time
None of the time